Yes. Electric bicycles and related electric transport vehicles are restricted/regulated items. You must apply for and obtain an approved import permit through the Jamaica Single Window for Trade (JSWIFT) portal before the item arrives in Jamaica.

The responsibility falls squarely on the customer to apply for and secure the required import permit prior to the e-bike being shipped to Jamaica. AJO Shipping does not apply for, sponsor, or issue import permits on behalf of customers.Shipping an e-bike without an approved permit prior to arrival risks immediate detention, regulatory fines, or seizure by Jamaica Customs, for which AJO Shipping accepts no liability.

If you do not already have an active profile on the portal:Visit www.jswift.gov.jm.Click Login at the top right, then select Sign Up.Fill out the registration form using your:Taxpayer Registration Number (TRN)Valid government-issued photo ID (Passport, Driver’s Licence, or National ID)Active email address and primary contact number

Log In: Access your portal dashboard via www.jswift.gov.jm.Apply: Navigate to the permit and trade licence application section.Upload Documentation: Attach your merchant invoice or order confirmation showing full specifications:Motor wattage (e.g., 250W, 500W, 750W)Battery capacity and voltageFrame/serial number (if available)Submit: Submit the application to the regulatory body (Trade Board Limited) for review and approval.

As soon as your permit is granted, forward a digital copy of the approval alongside your merchant invoice to our team before or immediately upon dispatch to Jamaica. This enables our clearance clerks at the port/airport to attach your documentation and avoid clearance holds.

For portal access issues, account registration errors, or password resets, contact JSWIFT technical support directly:Email: support@jswift.gov.jm | info@jswift.gov.jmTelephone: (876) 750-3050 | (876) 750-3096-7